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Why you should read online reviews before hiring a remodeling contractor

Male homeowner answering a survey for a customer review

It’s Always Crucial To Read Online Reviews
Before Hiring A Remodeling Contractor
For Your Home In Redmond, WA

Real Or Fake? Online Reviews
Can Say A Lot About A
Company’s Ethics


With so many bathroom remodeling companies in the Greater Seattle Area, it can be difficult to figure out which one is the best for your bathtub replacement in Redmond, WA.please link to the landing page when live

For most people, one of the best ways to research a bathroom remodeling company is to check their online reviews. Unfortunately, this isn’t always reliable since some companies may commission someone to write fake reviews to boost their online ratings on Google.

Of course, that doesn’t mean you shouldn’t count on online reviews – you just need to be aware of which reviews are real and fake.

With that in mind, let’s go over why it’s still very important to read through customer reviews before hiring a contractor. And how to filter out the fake reviews from the real ones so you have a better idea of the type of company you’re dealing with.


Online Reviews Can Give You An Idea About
A Bathtub Replacement Contractor’s
Workmanship In Redmond, WA

One thing about customers is that they have no problem stating their opinion or dissatisfaction with a company, especially online. And most of the time their main focus is the company’s quality of work.

Naturally, if a lot of customers offer positive reviews about the results they received, it can indicate that the company has a consistent level of high-quality workmanship.

Of course, the same goes for negative reviews. If many customers were unhappy with their results, it’s probably a red flag that the company isn’t very good when it comes down to craftsmanship. Crossing these companies off your list of potential candidates can help you avoid being the next unhappy customer with complaints, especially if you’re trying to get a bathroom makeover on a budget.


Online Reviews Can You Tell A Lot About
Any Bathtub Replacement Contractor’s
Customer Service In Redmond, WA

Online reviews can also provide a great window into a company’s level of customer service. So, when you’re reading customer reviews, look for opinions about their communication skills and customer interactions.

Comments like “they were really friendly” or “they showed up on time” are usually a good sign that a company provides great customer service – which makes for a good overall experience.

If you see many comments like, “I didn’t hear from them for weeks” or “They didn’t pay attention to what I wanted,” there’s a good chance that the company has terrible customer service. Do yourself a favor and steer clear of companies with these types of online reviews. You’ll save yourself a major headache later on.


Online Reviews Can Help Determine If A
Bathtub Replacement Company Can
Do Your Project In Redmond, WA

Even if a bathtub replacement company has great reviews, that doesn’t necessarily mean they’re capable of accomplishing what you’re looking for in your project.

While they may have positive reviews regarding other services they offer, it won’t make a difference if they’re unfamiliar with what you’re trying to do.

So don’t just check for five stars and be done with it. Take time to go through the reviews to see if the company actually specializes in installing the type of bathtub you want. If you don’t find any, move on.

But what do you do if you find a company that specializes in installing the bathtub you want? The same as before – keep your eye out for both positive and negative customer feedback.

Just don’t forget – not every online review is written by an actual customer. So make sure to keep an eye out for fake reviews so you don’t get suckered into working with a terrible company.


How To Spot A Fake Online Review When
Looking For A Bathtub Replacement
Contractors In Redmond, WA

It’s not always easy to spot a fake customer review. Not every customer has a bubbly or open personality when they comment on a company – some, in fact, would prefer to keep their feedback short and to the point.

However, there are some ways to tell when a company is posting fake reviews on their site or Google.

Compare the dates of the reviews to the timeline of a company’s history. If you find a lot of favorable online reviews dating back to 2010 for a company that just started their business in 2019, it’s a good indication that they’re fake.

And watch out for reviews with exaggerated positive language. When a REAL customer leaves an honest review, they’re rarely overly positive or negative about their experience.

They’re usually straight to the point about what happened during the project while explaining why they were either happy or unhappy about a project.

Also, check the reviewers themselves – especially when you’re on Google. You may notice that some “consumers” might have only one review for that particular company with no profile to prove they’re an actual person. More often than not, these reviews are usually fake.

However, if they’re verified purchasers with an actual profile and a track history of reviewing products or businesses, there’s a good chance that they’re REAL customers.


Find A Bathtub Replacement Contractor
With Reliable Online Reviews For
Your Project In Redmond, WA

Once you know exactly what you want and get the hang of spotting fake reviews, you have a better chance of finding a reliable bathtub replacement contractor like our experts at Bath Planet.

We provide Washington homeowners with exquisite replacement bathtubs that are custom fit to their needs and personal preferences. And our online reviews are from REAL customers, so you can count on their feedback being genuine – giving you honest feedback about what it’s like to work with us.

So, if you’re looking for an experienced bathtub replacement contractor to help you with your home, go with a bathroom remodeling company that really knows what they’re doing. Call Bath Planet at (866) 758-2416 or visit us online to find out more!