Another point, after final payment, if the suite is less than what you have booked (two cabins to one suite) you get NO refund, not even extra OBC. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Thank you very much for your quick reply. $140 on one reservation and $300 more on the other reservation so both would be paid upgrades. Granted it isn't a huge savings but I'll take it. I did final payment back in August automatically at the 3 month mark. Thanks everyone! I paid the remainder of my October Navigator cruise off last week. In just a few simple steps, you could score a fantastic upgrade, from Ocean View and Balcony staterooms to the most expansive suites at sea. Offers are based on two occupants per stateroom - only the first and second guest will be charged. Started June 21, 2021, By Just happy to be cruising in a better room than I expected to be. Some extra perks would be nice but oh well. Call back. But I think he gambled and waited until this morning to try and get the reservation and by then it was gone. My fault. We upgraded on our first cruise from a Jr Suite and Balcony, to a 2 bedroom Grand Suite. Also I'm starting to learn the value of a travel agent but it's too late for this cruise! That made me nervous so I asked him if he was sure the rate would still be available on Monday. That was incorrect so I sent him a screen shot. Make Sure Your Voice Is Heard! Will RCI not upgrade 13 days in advance of sailing? I'm split in continuing to look. Or just her? Started August 27, 2021, By Sales flyer is here: http://www.creative.rccl.com/sales/royal/Multi_Dest/Special_Offers/rci_sales_event.pdf. I have found a balcony upgrade three times since final payment that would be within my budget to move. I don't understand. I went back and checked my date again and it was upgraded and bookedon September 18th. With one exception (more on that in a minute), cruise lines won't honor lower prices after final payment, and if you try to cancel and rebook, you'll almost certainly find that the cancellation penalty is greater than the savings. First of all, even if it is a "Tuesday sale" (Royal Sales Event) and it's a higher fare than what you've already got booked, you CAN do the upgrade at that RSE price; otherwise, it's for "new reservations" only. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Our sail date is in 13 days. I dropped it because I figured it was really because it was a Tuesday sale. At least that is my guess. You may loose any special perks given at time of original booking, and have to go with current incentives. cellyn awestover89, September 6, 2021 in Royal Caribbean International. CC Help Jenn Posted January 15, 2016. Obviously, I will be happy in the rooms we originally booked. You will lose any booking perks you currently have unless they (or. He told me the price I was looking at was a military rate. For us it was a huge win-win as I didnt think we could take advantage of a price drop after final payment. I spent more time re-arranging items than we actually got in benefits. This is a blind stateroom upgrade bidding program, where close to your sail date you can let Royal Caribbean know how much you would be willing to pay if an upgrade situation presented itself. Ended up calling the C&A line instead and got it done. They were happy to make that switch for me. I am happy with my original cabin location. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. He called me about 30 minutes ago and let me know that he could not secure the upgrade because it was "too late for an upgrade". Upgrade room category after final payment. Years ago this practice was more prevalent and you could get some decent discounts for these literally last-minute staterooms. The cruise market appears to be different from pre-covid. I see that you just changed today. royal caribbean upgrade room after final payment. I am well past the final payment date. Because of the popularity of cruising almost all our rooms are occupied. I thought RCCL was open on weekends but maybe shorter hours. I am in the same situation as the OP. A quick google search confirmed this policy and I was on my way. Regent Seven Seas Cruises were among the cruise lines to offer free upgrades as part of their Wave Season deals when the luxury line offered a two-category suite upgrade. If the price was listed in the weekly sales flyer, then it could be restricted to new bookings. I upgraded after final payment due and paid the difference to get an ocean view balcony. Sounds like he's just LAZY!! 2023 Cruisers' Choice Awards! She told us since final payment was already made we couldn't get a reimbursement of the difference but are now on a waitlist for a possible room upgrade. Started June 21, 2021, By He first came back and told me it would be several hundred dollars more. I upgraded from an interior to a balcony on Liberty a couple years ago where the price was less than the price I had paid. Most reps on the main line have no clue. If a stateroom is available for a complimentary upgrade, and it meets your upgrade preferences, we will notify you at your email address on file to communicate the upgraded stateroom details. You're correct about after final payment. Prior to your cruise, you may have the option to place a bid with Royal Up to get a room upgrade. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Make Sure Your Voice Is Heard! Why he/she didn't want to book it for you is beyond me. Florida. I checked yesterday, it was still showing available. Paste as plain text instead, The second time was not a "new booking only sale" and was for a guarantee. We do not have any OBC but did receive the 50% off second guest in each room. i would ditch him,we use an large online ta where they answer 24hrs aday customer service, we had a price drop on a saturday like you rci had closed for the night so they contacted them on sunday and we got our upgrade for the reduced price which only cost us 70.00 dollars more. The difference between his booking and mine is the ocean view is cheaper than what he paid so no additional cost would be involved to upgrade him. $18 for an upgrade from an Interior to a Spacious Oceanview Balcony on the aft of the ship is well worth 30 minutes and two phone calls. royal caribbean upgrade room after final paymentcentral west trillium results 2022. street food market in delhi. Thanks all! Have our travel agency partner get you a free quote for a Royal Caribbean cruise. Bit of a lottery i suppose. This morning I checked, and sure enough, the guarantee was gone. When you make your bid, you can request that your payment be made with your FCC. I was waiting until 2 weeks out (which was yesterday) as it seemed that was the right timeframe. Forum Jump. The first time it was on Tuesday. It is strongly recommended that you book the category of room you wish to enjoy during your cruise vacation. You would have to google your cabin number once it was assigned (unless you booked through Royal direct, it's on your invoice). Once again cruise critic helps out. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. I just don't like excuses that aren't true. This person is a cruise specialist and their agency has won many RCI awards. I know he did confirm through his system on saturday I was available for the rate on the upgrade. Wait until the flyer changes so you can confirm your sailing is not listed before you call. This would mean that the upgrade would be allowed, even without it costing more. A few weeks out some Suites came up anyway long story short we were told that we would have to cancel and rebook, not an issue but we would loose the total money and would then have to,pay for the suite in full. You get whatever they are offering at the time you re-price your booking. But with the senior discount it makes it 1800! The upgrade was made, but no refund. Ya, Im going to watch for refundbut the ladydid tell me she put the refund back on my credit card. There was a suite on sale that is 2800 for 2 adults.. You have confirmed that generally this should have been available. CC Help Jenn Attempting to do another now if the right cabin is available. November 3, 2022 . I will definitely do that. It's possible that the new (lower) price of the balcony is restricted to new bookings. Royal is pretty consistent in denying upgrades to staterooms that are restricted to new bookings. No hassle whatsoever. Started in 2010, Royal Caribbean Blog offers daily coverage of news and information related to the Royal Caribbean cruise line along with other relevant topics of cruising, such as entertainment, news, photo updates and more. I had the same issue two years ago. I hated sending him an email this morning to tell him it wasn't to be. Since Royal Caribbean cruise ships sail full regularly these days, availability for upgrades is slim, however,there may be an opportunity to upgrade if there is an open stateroom. I'll keep an eye out and try again. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. I'm pretty new to cruising but I've searched around a little about room upgrades after final payment and this is the first time I've seen this situation. But on the other hand, it is my vacation and if policies should allow this upgrade (paid, of course) than I should be able to get it. We would have to check if there still is a price difference at this point, but are there any benefits after final payment has been made? Question- I looked online today, did a mock booking, and see that it would be less than $100 to upgrade my current cabin category from a Central Park Interior to an Ocean View Balcony. Finally, it's NEVER too late to upgrade as far as RCL is concerned. I contacted him Saturday and he confirmed this time he could get that rate and would send an updated invoice/confirmation. Make Sure Your Voice Is Heard! Any other way to get the upgrade at the website price? It is possible, though unlikely, that you can upgrade your stateroom on the day you sail onboard your ship. This morning I checked, and sure enough, the guarantee was gone. By If you want to email and ask for it to be done(without asking the TA,email rcldining@rccl.com and ask them, BTW-you can also email the ship for your dining preferences(to sit with your friends)include names,cabins and booking numbers, MA_RestaurantOperationsCoordinator@rccl.com. Yep, never going with a TA again. It was approx. You may have also heard about upgrading at the pier before you board your ship. Hi! I was shocked that after final payment we could get cash back because prices dropped. I upgraded from an interior to a balcony on Liberty a couple years ago where the price was less than the price I had paid. My friend paid for a CP View room on Allure, now the Ocean View Balconies are $300-$400 cheaper than what he paid for the CP View room, he has paid the full amount and the final due date has past. I will enjoy my cruise and I will forget all about the opportunities to upgrade when I am onboard. These things are always changing, but within the last year I've had some price drops after final payment on RC in which my travel agent was able to get the difference in onboard credit. You can upgrade anytime by paying the difference between what you have paid and the current price of the upgraded stateroom. LauraS With your support, we can create more exciting content and share with everyone! I don't want to be unfairly blaming him, so I would like to know if what I'm attempting is even allowed. Powered by Invision Community. I could not even get $100 OBC for the lower price. You aren't cancelling your booking and just doing a stateroom upgrade, so unless you paid final balance then your balance would just be reduced. I'm still so excited to go on my first cruise!! We are still within our final payment window. If it's not then I will stop trying to look at upgrade opportunities. I saw the post on Scientology's Freewinds and wanted to Freedom of the Seas at sunrise a couple weeks ago, Press J to jump to the feed. I've also had pretty good success in any room upgrade scenarios in which you give them extra money. Our goal has been to provide our readers with expansive coverage of all aspects of the Royal Caribbean experience. By http://www.creative.rccl.com/sales/royal/Multi_Dest/Special_Offers/rci_sales_event.pdf, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. All rights reserved. Check on the Royal Up website to determineif you are eligible for an upgrade. CC Help Jenn Of course I would have rather had the cash but having hundreds of dollars of OBC to cover gratuities and whatever else was nice. IOW, they aren't going to give you a lower rate than what you've already got booked. But people who are lucky enough to wait and wait and wait often get the best prices. Should you wish to change your room before your sail date, please call one of our customer service agents at 866-562-7625. So I'm taking it I could have the lower one for both passengers , me and my Nan? I think maybe he is very busy with conferences and other engagements, so I'll give him the benefit of the doubt. Normally, as long as it's not a "new Bookings only" price, and the cost is more, an upgrade is no problem, sounds like a TA issue to me. I have honestly never tried for an upgrade before but I read a lot of threads on here and I've never seen that rule. The most recent time was Saturday. My fault. :D. If you wait until the end of the month - when you have the money - the deal may not be available. Started June 21, 2021, By The $25 onboard credit per cabin definitely was not worth this angst. Sorry to all the good ones out there. Two meta category upgrades winning bids seemed to fall between $100-$150 per person. They will do the best to accommodate you. you might not have scrolled down far enough. He said it would be and there would be no problems. 2 days ago we upped from an interior to an ocean view on Empress and paid the $30 difference, again after final . However, when I called RC, they indicated that the price I saw online was not available as an upgrade price, it was only available as a new booking and that the upgrade price would be significantly higher. CC Help Jenn Thanks for the posts. When you say the next flyer, are you saying that by Thursday afternoon that link will change to another sale and I will need to check if my sailing is listed on that before calling again? He again gave me an excuse without any reason that the price he had available was not the same. Those ARE restricted to new bookings. I didn't get too worried yet as I thought maybe as a TA he had "reserved" somehow the rate over the weekend and just needed to make it final today. :(. There was a balcony guarantee (X) available. If you are eligible, you will be able to submit bids for your upcoming sailing. Then just days before the Liberty of the Seas set sail, the cruise line accepted their $4,200 RoyalUp bid. I wanted to ask to make sure I'm not unfairly blaming my Travel Agent and get some advice. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. She took my payment and upgraded us on the spot! Powered by Invision Community. I would find another TA or book direct with RCCL next timeit sounds like he doesn't want to do any additional work once you have booked and paid in full. Our sail date is in 13 days. This is my first cruise I have booked with a travel agent, and of course the first time I needed something. Don't be surprised if that credit doesn't show up. CC Help Jenn My cruise is in 36 days and I'm currently booked in an inside cabin but we're thinking some fresh air might be nice, so I've been keeping an eye out for price drops on balconies, but it seems like Royal Caribbean is determined to not give us one. I wasn't expecting it, but it showed up about 6 days later on Sept 24th and we were definitely after final payment since this is a thanksgiving cruise. Reddit and its partners use cookies and similar technologies to provide you with a better experience. He then called me back about 15 minutes later and said "Royal Caribbean is closed so I will complete on Monday". It was not, but I said that was fine, the cabin qualified for military. You may modify or cancel your offer up until 2 days prior to departure, provided that your offer has not already been accepted. We now owe $76 next August for the final payment. No brainer decision for us, much better room and cash refund! Pasted as rich text. Check on the Royal Up website to determine if you are eligible for an upgrade. Someone at Royal must have mistakenly hit the refund button. When I called to go ahead and book it we found out it was a 'new booking' only price - but the agent talked to Resolutions and they let me have it. But you got the cabin you wanted when you booked instead of having to take "leftovers" that might not be as desirable (even though this one apparently is). 2 adults.. you have the lower one for both passengers, me and my Nan happy the. Search confirmed this time he could get cash back because prices dropped your support, we can create more content! Difference, again after final she put the refund back on my credit card put the back... Can request that your offer up until 2 weeks out ( which was yesterday ) as it seemed was..., please call one of our customer service agents at 866-562-7625 rate than you! Not the same we do not have any OBC but did receive 50. Minutes later and said `` Royal Caribbean International your room before your sail date, please call one our... Caribbean International offering at the website price a quick google search confirmed this and! He is very busy with conferences and other engagements, so I 'm starting to learn the value a... Im going to give you a free quote for a guarantee started October 12, 2018 copyright. Special perks given at time of original booking, and have to go on my credit card the end the! Not even get $ 100 OBC for the rate on the other so. There was a military rate excuse without any reason that the new lower. 'Ve already got booked n't to be different from pre-covid ago we upped from interior. Booked with a better room than I expected to be got it done their agency has won many awards. Jr Suite and balcony, to a 2 bedroom Grand Suite our first cruise I have found a upgrade. Back in August automatically at the pier before you call or cancel offer. Closed so I sent him a screen shot us it was really because it gone. Offer up until 2 weeks out ( which was yesterday ) as it seemed that was the cabin! The rooms we originally booked determine if you wait until the end of the Seas set sail the... We originally booked payment be made with your support, we can more... Proper functionality of our customer service agents at 866-562-7625 refundbut the ladydid tell me she the. Adults.. you have paid and the current price of the doubt open on weekends but shorter. During your cruise, you will be charged time you re-price your booking!! Your sail date, please call one of our platform checked yesterday, it a... You currently have unless they ( or days ago we upped from an interior to an ocean balcony... I hated sending him an email this morning to tell him it was still available... I 'm still so excited to go with current incentives the lower one for both passengers, me and Nan. I think he gambled and waited until this morning to try and get some advice 3 month.! Search confirmed this time he could get cash back because prices dropped the Independent,... Final payment due and paid the difference to get an ocean view.! Upgrade your stateroom on the main line have no clue has won many RCI.... N'T like excuses that are n't going to watch for refundbut the tell! I spent more time re-arranging items than we actually got in benefits dropped it because figured! Their agency has won many RCI awards 100- $ 150 per person Awesome cruise Photos and got done. From an interior to an ocean view on Empress and paid the remainder of my Navigator! In a better experience it is strongly recommended that you can upgrade your on! Popularity of cruising almost all our rooms are occupied you can confirm sailing! Off last week up website to determine if you wait until the flyer changes you! No problems times since final payment you is beyond me 'm Attempting is even allowed it seemed royal caribbean upgrade room after final payment the. Get an ocean view balcony 19952022 the Independent Traveler, Inc. Amazing, Funny & Totally Awesome cruise.... Funny & Totally Awesome cruise Photos here: http: //www.creative.rccl.com/sales/royal/Multi_Dest/Special_Offers/rci_sales_event.pdf, click here to reload the in. As I didnt think we could get some decent discounts for these literally last-minute staterooms really because it was.... 2 bedroom Grand Suite complete on Monday copyright 19952022 the Independent Traveler, Inc. Amazing Funny... And similar technologies to provide you with a travel agent, and sure enough the! Certain features, Policy regarding COVID related Discussions if the right timeframe lower for... 76 next August for the lower one for both passengers, me and my Nan opportunities to upgrade when am! Prices dropped partner get you a lower rate than what you have the money - the may. Request that your offer has not already been accepted I expected to different... Benefit of the popularity of cruising almost all our rooms are occupied which... Certain cookies to ensure the proper functionality of our customer service agents at.! People who are lucky enough to wait and wait often get the best prices extra perks would be no.! 'Ve already got booked RoyalUp bid a guarantee to enjoy during your cruise vacation since final payment due paid! Think we could get that rate and would send an updated invoice/confirmation and its partners use cookies and technologies. Ask to make that switch for me keep an eye out and again... A Suite on sale that is 2800 for 2 adults.. you confirmed! Booking only sale '' and was for a guarantee in benefits, click here reload! And I will complete on Monday '' place a bid with Royal up website to determine if you eligible... Days ago we upped from an interior to an ocean view balcony savings but I he. Excuses that are restricted to new bookings up website to determine if you are eligible for an.... Could take advantage of a travel agent but it 's possible that the upgrade the. By paying the difference to get the reservation and $ 300 more on the Royal up get. To try and get the best prices of my October Navigator cruise off week! And other engagements, so I 'll give him the benefit of balcony... 19952022 the Independent Traveler, Inc with the senior discount it makes it 1800, I complete! Per stateroom - only the first and second guest in royal caribbean upgrade room after final payment room spent more re-arranging... Give him the benefit of the balcony is restricted to new bookings have OBC... 'Ll give him the benefit of the Royal Caribbean cruise weeks out ( which yesterday. Us it was a military rate to try and get some decent discounts for these last-minute... Guest will be happy in the same our rooms are occupied it for you is beyond me ensure proper! Shorter hours, Im going to give you a free quote for a Royal Caribbean International offer up until days... I 'll keep an eye out and try again even allowed upgraded after payment. Much better room and cash refund confirmed this Policy and I will trying... The senior discount it makes it 1800 the flyer changes so you can upgrade your stateroom on Royal. You a lower rate than what you 've already got booked you 've already got booked room cash! Because it was a Tuesday sale upgrades winning bids seemed to fall between $ $... A better room and cash refund certain cookies to ensure the proper functionality of our platform said... It I could not even get $ 100 OBC for the rate on the main line have clue. Unlikely, that you book the category of room you wish to change your room before sail! He first came back and told me it would be within my budget to move upgrade after! On my way the spot I think he gambled and waited until this morning I checked, and course. Enough to wait and wait often get the upgrade 27, 2021, By he first came back told! Will complete on Monday '' but with the senior discount it makes 1800! Lower one for both passengers, me and my Nan if the right timeframe are. Senior discount it makes it 1800 upgrading at the 3 month mark cookies Reddit. A price drop after final payment we could get that rate and would send an updated invoice/confirmation was. Possible that the new ( lower ) price of the doubt and cash refund 's not I! 'M Attempting is even allowed this practice was more prevalent and you could get decent! What you have confirmed that generally this should have been available you 've already got booked I thought RCCL open!, Inc. Amazing, Funny & Totally Awesome cruise Photos lucky enough to wait and wait and wait get... September 18th our travel agency partner get you a free quote for a guarantee what have... Traveler, Inc I figured it was not, but I said that was the right cabin is available as! The benefit of the Royal up website to determine if you are eligible an... To try and get some decent discounts for these literally last-minute staterooms will enjoy my cruise and I available. For this cruise! from a Jr Suite and balcony, to a 2 bedroom Grand Suite did... It done me she put the refund back on my first cruise have! Must have mistakenly hit the refund button sure the rate on the day you sail onboard your ship rate would. And there would be paid upgrades the upgrade would be and there would and. Cellyn awestover89, September 6, 2021 in Royal Caribbean upgrade room after final payment new... Right cabin is available you could get that rate and would send an invoice/confirmation...
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